Monday, April 14, 2014

Free Repair - Apple 27 inch iMac (graphics)

Free Repair - Recall Apple iMac (graphics)
- distorted screen.
- white or blue with vertical lines.
- black screen.
Free Repair - Apple iMac (graphics)

Affected Model:
  • 27 inch iMac sold between May 2011 and October 2012.
  • with AMD Radeon HD 6970M
  • white or blue screen with vertical lines, or turns black.
  • The last four characters of the serial number MAY contain one of the following groups (for example, xxxxxxxxDHJQ): (DHJQ, DHJW, DL8Q, DNGH, DNJ9, DMW8, DPM1, DPM2, DPNV, DNY0, DRVP, DY6F, F610)

  • The video card may fail, "causing the computer display to appear distorted, white or blue with vertical lines, or to turn black."
  • The card will be replaced free of charge.
  • Refund of repair charges.

Replacement Information:

Simply contact one of the following to have your device repaired, free of charge.
  • Apple Retail Store
  • Apple Authorized Service Provider
  • Apple Technical Support

Deadline for making a claim:
Three years after the first retail sale of the unit. For some people that may be as late as October 2015.

Good Luck.

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