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Friday, March 2, 2012

Recall - Apple MagSafe Power Adapter

Recall - Apple MagSafe Power Adapter


Recall - Apple MagSafe Power Adapter

- Free Replacement or Refund


Issue:
- Strain Relief Damage to Power Adapter
(Strain Relief Damage means fraying, melting, straining, sparking, weakening, discoloration, bubbling, overheating and/or separation of the Adapter’s strain reliefs. )

Models Affected:
- Apple 60W MagSafe Power Adapter
- Apple 85W MagSafe Power Adapter

These adapters were included with the following devices:

- MacBook Pro (released Feb 2006)
- MacBook (13-inch - released May 2006)
- MacBook (13-inch late 2006)
- MacBook (13-inch mid 2007)
- MacBook (13-inch Late 2007)
- MacBook (13-inch  Early 2008)
- MacBook (White, Late 2008)
- MacBook (Aluminum, Late 2008)
- MacBook (13-inch, Early 2009)
- MacBook (13-inch, Mid 2009)
- MacBook Pro (released Feb 2006)
- MacBook Pro (15-inch Glossy - released May 2006)
- MacBook Pro (17-inch - released May 2006)
- MacBook Pro (17-inch Core 2 Duo - released Oct. 2006)
- MacBook Pro (15-inch Core 2 Duo - released Oct 2006)
- MacBook Pro (15-inch 2.4 GHz - released June 2007)
- MacBook Pro (17-inch 2.4 GHz - released June 2007)
- MacBook Pro (15-inch Early 2008)
- MacBook Pro (17-inch Early 2008)
- MacBook Pro (17-inch, Late 2008)
- MacBook Pro (Aluminum, Late 2008)
- MacBook Pro (17-inch, Early 2009)
- MacBook Pro (13-inch, Mid 2009)
- MacBook Pro (15-inch, Mid 2009)
- MacBook Pro (15-inch, 2.53GHz, Mid 2009)
- MacBook Pro (17-inch, Mid 2009)

Compensation:
- Free replacement
- Refund of replaced item up to $79

*** Replacement Deadline - July 31, 2013 *** Updated

*** Cash Payment Deadline - March 21, 2012 ***

Contact Apple here:
Call 1-888-332-0277
OR
https://www.adaptersettlement.com/


*** L-Connectors are not covered by this recall, however many customers have reported success, in bringing their damaged L-connectors into their neighborhood Apple store. ***


Here is an image of an L-connector.


There are major issues with even the newer L-connectors.
Note the poor reviews on Apple's website.

12 comments:

  1. I have a 13" MacBook Pro and have been having problems with the adapter, much like of what these issues have been with the earlier models that are being recalled.

    ReplyDelete
  2. I have tryed to put in for the replacement adapter. unable to get through the deadline is at the end of this month what to do??

    ReplyDelete
    Replies
    1. The recall has been extended to July 31, 2013. Try any Apple Store to have the connector replaced.

      Delete
  3. I think that the pictures you have put up are both of the later model of Power adapter. The earlier models had a T shaped end on them. See the picture on http://www.theregister.co.uk/2011/11/10/apple_magsafe_replacement/

    It may be that both types have the issues but the design change away from the T shape to the in-line version is probably driven by excessive failure for which this recall is about.
    Gannett

    ReplyDelete
    Replies
    1. The recall has been extended to July 31, 2013. You seem to be correct about the T connectors. But Apple is also replacing L connectors generally. I will update the picture to reflect this.
      Note the poor reviews on the Apple site for the L Connector. http://store.apple.com/us/product/MC461LL/A/apple-60w-magsafe-power-adapter-for-macbook-and-13-inch-macbook-pro . Thanks for visiting.

      Delete
  4. I've had to replace this adapter at least 3 times, counting the $89 I just spent.. wouldn't let me log in Apple website, but iPhone store worked great. I searched and have NO clue about this new adapter, but hope this 85 Mag L connection solves the problem. If it doesn't, I'll scream.

    ReplyDelete
  5. Just got back from Apple Genius Bar.
    Declined to replace a 2006 85w Macbook Pro and a 2007 Macbook 60w Magsafe adapter.
    Tech was a friend of the family, and couldn't take care of the issue.
    I remember when Apple took care of us.

    ReplyDelete
  6. This comment has been removed by the author.

    ReplyDelete
  7. Darn! I threw mine away and have not used the laptop for at least a year.
    Thank you for the information.
    I hope I can get a replacement. Wish me luck.

    ReplyDelete
  8. mag safe adapter cooked me alive particulary burned a hole 3inches long 1.5inch wide and deep right to the muscle!!!!!!!!!!!!!!!
    2 operations was done under full anestetic and skin graft taken from my upper leg!!!!!!!!!!!

    ReplyDelete
  9. Overheating of laptop power supplies can lead to abrupt laptop shutdown. One must always be careful about this fact, and use necessory precautions for ensuring better performance of laptop.

    ReplyDelete
  10. Damn I wish I'd known about this recall.

    ReplyDelete