Free Repair - Recall Samsung DLP TV
Models covered by settlement:
HL-P Series
all models
HL-R Series
all models
HL-S Series
all models
HL-T Series
Serial numbers - 4675SX/XAA, 5055S, 5055WX/XAA, 5075SX/XAA, 5675SX/XAA,5076SX/XAA, 5676SX/XAA, 6156S, 6156WX/XAA, 6176SX/XAA,6756WX/XAA,and 7288WX/XAA
i also have an samsung dlp 50 in tv problems-loud crackeling sounds and tv shuts itself off sometimes
ReplyDeletewhat's the model#, serial #
DeleteHLR-5067-WAX/AXX
DeleteSrial# B10V3CML201129B. My Tv did the same thing turn on & off,now it does not turn on. the red light on the tv lights up but does not turn on.
could this be problems from same series of this type of tv >?
ReplyDeletewhich is listed in the series above the HL-S series
ReplyDeletethanks
Anyone know about White Dots appearing all over the screen? Seems like they are multiplying.....
ReplyDeleteHelp??
What is the model number and date of manufacture and Brand?
DeleteI had the same problem with my dlp slim by samsung. I called the manufacture and they send out a tech no cost but, it does depend on the model. This was a year ago. My paper work is worn so I don't have the number anymore but I found most the information online. There is also a class action lawsuit taking place for products that shut on and off. This is online as well.
DeleteAlso want to know. Ours is doing the same thing
DeleteWhat is the model number?
Deletei also have problems with white dots samsung hlt5075sx/xaa date of manufacturer is june 2007 could it possibly be fixed or replaced?
ReplyDeleteThis may be beyond the recall, extension of warranty. You needed to Contact Samsung before October 22, 2011. The only other hope is the contact of people with the same problem and sue for a further extension of warranty. Or just call and see if Samsung is generous (1-888-899-7602)
Deletedrfox48
ReplyDeleteI also have the white dot problem, and it's a lot more than a few, left side of the screen is covered with them, the set was manufactured in 2006, I've replaced 2 lanps in that time frame. Model No. HL-S5086S I too would like to know what to do with this problem.
I had that problem, found some information online a year ago to call samsung. I called them up gave my serial #, it was a defected something, I can't remember what but they sent out a tech no cost. I found out this year there is a class action lawsuit for certain product#'s that are shutting on and off. I didn't qualify for that although my tv shut's on and off, and sometimes takes a few minutes to come on. I have a dlp slim manufactured in 07. I searched the net and located this info. I suggest all Samsung consumers do so.
DeleteIt seems to be covered.
DeleteFor more information call 1- 888-899-7602.
You should be able to be reimbursed
Visit
www.samsung.com/us/dlptvsettlement/
I have a samsung Model # hl t4675sx/xaa manufactured June 2007 I recieved as a gift from my mother Xmas 2009. It is darkening around the bottom and most anoying is the appearance of "white dots" on the screen which seem to be getting worse.. is my model tv covered by any recalls from Samsung??
ReplyDeleteThis may be beyond the recall, extension of warranty. You needed to Contact Samsung before October 22, 2011. The only other hope is the contact of people with the same problem and sue for a further extension of warranty. Or just call and see if Samsung is generous.
DeleteI have dlp 50 hl-s5087w is blinking(led) with no picture. I replaced the lamp. it works with a a litlle humming in the back then after a month it turned off with a binking led
ReplyDeleteThis may be beyond the recall, extension of warranty.
DeleteI have a 61 inch model that blew the bulb. I changed the bulb but the set is still not working with both the red and green led's blinking and no other activity.
ReplyDeleteThis may be a different issue. Did you change the bulb or did a service technician? You need the model and serial number to compare to Samsung recalls. Also check this Samsung Recall covered until September 12, 2013. http://www.recall.emailmenow.com/2012/03/free-repair-samsung-tv.html or try http://goo.gl/tb1jd
Deletejust tried the link....seems to have gone away.
DeleteI have a 56 inch model#HL56A650C1FXZA and the white dots have covered the screen. What can I do?
ReplyDeleteRecheck the model number and serial number. You MAY be covered by this recall until September 12, 2013. Here is the other recall that may affect you. http://www.recall.emailmenow.com/2012/03/free-repair-samsung-tv.html or try http://goo.gl/tb1jd
DeleteHello, I have a HLT5076sx which is aquiring the white dot issue as well. I understand there was a recall on it for this problem. As I see, others are having this issue as well by the recent posts. Dose anyone know if Samsung will still repair this as I see the lawsuit mentions the warrenty extension into 2011?
ReplyDeleteYou are free to give them a call, the worst they can say is no. Also if you or others having the same problem, sue for an extension of the warranty you have a history of notifying Samsung and them refusing to fix the problem.
DeleteL Romero: I just called Samsung 7-15-12 regarding my 55 LCD. I purchased my TV 3 years ago and from day one had problems with the power cord. Now I have the same issues with the crackling noise and the turning off and on. Per Samsung customer service because my warranty is no longer valid there is nothing that the company can do for me. They are aware of lawsuite but not willing to cover cost.
ReplyDeleteWhat is the model number and manufacture date of TV? This warranty extension ended on October 22, 2011, but there is another recall that is covered until September 12, 2013. Here is the other recall that may affect you. http://www.recall.emailmenow.com/2012/03/free-repair-samsung-tv.html or try http://goo.gl/tb1jd
DeleteJA, I am having the same problem with the crackling noise on my 56 inch DLP, model # HLT5675SX/XAA. Is this covered under the Recall you posted about on 7-18-12? If so, what do I need to tell them when I call?
ReplyDeletewe have the 61 inch Samsung tv # HLT6156wxx/aa and it keeps turning off by its self and sometimes it takes forever for it to turn back on ...its been doing this ever since we got it and of course the place we bought it went out of bussines so we didnt know what to do :/
ReplyDeleteI have hlt5676sx and the television has white dots starting to multiply on the screen. I do not know the date of manufacuture. It is a dlp. replaced the lamp.
ReplyDeleteIF YOU BUY SAMSUNG PRODUCTS YOU DESERVE WHAT YOU GET MY 50 INCH COVERED UNDER THE RECALL WAS NOT FIXED BECAUSE THE POWER BOARD WAS SUPPOSEDLY NOT AVAILABLE BUY THEIR CRAP AT YOUR OWN PERIL
ReplyDeleteI HAVE A 61 INCH SANSUNG AND HAVE WHITE DOT COMING ON THE SCREEN. WHAT SHOULD I DO ? I SEE A LOT OF PEOPLE ARE HAVING THE SAME PROBLEM UNDER THE RECALL.
ReplyDeleteI have the same problem with mine. My picture is still great, so I've learned to look beyond the DOTS.
DeleteI have 61 dlp with the white dots. was told today, 9/13/2012 that my tv was covered for the capacitor problem but not the white dot issue. Just wondering why if they are having the exact same problem out of all these TVs why they wouldnt fix them so maybe when I buy another tv I would buy from them.....
ReplyDeleteHi I have the same issue Samsung is giving me the run around but look further I seen back in 2011 with the same model # as mine I have the HL61A750A1FXZA they fixed some so they replied back giving Samsung good remarks I have printed their post. But I am just now getting the white dots about 2 or 3 months ago started out with 1 now the whole screen is filled and so far SamSung will not do anything but different people tell you different crap. Before this is over I WILL TAKE THIS FURTHER, I will let it be known different ways of Telling the world not to buy any SAMSUNG PRODUCTS because they have respect of people and will not stand by their products. If a product has a defect and this is a known defect weather or not its model is a HLT OR HL-S Seris or whatever it should be fixed for FREE....
DeleteI just called yesterday Nov. 14, 2012 and Samsung told me they are covering my white dot issue, but not my capacitor issue. Service guy is coming Monday so I'll let you know how it goes. White dots started appearing about a month ago, and have grown from a couple to probably a thousand. My tv turns on but makes a clicking noise at times when turned off, assuming it's the capacitor from the threads I have read. 2007 DLP, model HLT5676SX
DeletejANUARY 3,2013, i HAVE THE WHITE DOT PROBLEM ON MY61" DLP MODEL #HL-T 6187saxiXAA. tALKED TO SEVERAL PEOPLE AT sAMSUNG SUPPORT AND AM WAITING FOR A SUPERVISOR TO CONTACT ME. oN juST ASK, THEIR WEBSITE, i WAS TOLD BY THEIR TECH TAHT IT WAS A DMD CAUSING THE PROBLEM. iT WAS MADE BY TEXAS INSTRUMENTS AND THAT SAMSUNG KNEW ABOUT IT, BUT KEPT PUTTING THEM IN THE TVS. i BOUGHT MY TV J1NUARY 19,2008
DeleteI have a 50 inch Samsung HL-R5064W when it comes on the the blue screen I have white horizontal lines and they stay there all the time. Is this the color wheel or bulb or something different. Need help
ReplyDeleteI have a 55 dlp Samsung tv and it keeps shutting off . it takes about an hour to get it up and running.
ReplyDeleteMy samsung 50" has white dots beginning to appear, the tv is 4 years old model # hl50a650c1fxza, samsung says sorry this model is not covered by recall, sounds like all their products are defective and should be covered , so what do I do besides never buy another samsung product
ReplyDeletesfdgsh
ReplyDeletei have a samsung dlp hdtv with model # hlt 4675sx/xaa. i started with one white dot then not even a month later i had a screen full, then my tv just stoped working. is this under recall or not. i bought samsung b/c i thought it was top of the line, could of picked any other brand. guess i was wrong haven't heard of other top brands with this problem. hopefully they can fix the problem and keep there reputation with me.
ReplyDeletei have 3 40inch samsung tvs and it takes 15 to 20 minutes to come on some one said it is the tuner only had them maybe 3yrs how do i get intouch with the company and also has anyone else had this probleme
ReplyDeleteI have a hlt5075sx/xaa and the speakers are popping and going out is this a recall issue? I have heard it is the mother board can anyone poi t me n the right dire tion I would appreciate it thanks.
ReplyDeleteI have a HLT 5687SX/XAA and just started getting the dreaded white dots. Samsung'd reply was that my model # does not exhibit an abnormally high rate of failure so it isnt covered. Why would DLP chips made by Texas Instruments in the same factory at the same time as the other chips that they are willing to replace at their cost expected to be any different in quality. This is a known issue with TI DLP chips manufactured in 2006-2007. Not willing to back up your products quality makes Samsung a POS company. BTW they feel that a TV is obsoleteafter 5 years so just buy anoyher of their pieces of crap for $2500.00. WARNING: DON'T BUY ANY SAMSUNG PRODUCTS EVER!!!
ReplyDeleteI have the same TV, less than 4 years old, with about 300+ dots.
DeleteSamsung refuses to fix with the same argument that their research indicates that this model does not fail as often as the others that were recalled.
What a bunch of BS.
Wonder why there is not a class action suit to cover all TVs with defective DLP chips??
I HAD THE SAME WHITE DOT ISSUE ON MINE. THEY FIXED IT NO PROB BUT THEN THE LAMP WENT OUT (FLASHING LIGHTS) FIXED IT, THREE WEEKS LATER SAME THING THEY SAID ANOTHER $200 TO FIX. FOUND LAMP AT DYNAMIC FOR $40 FIXED AGAIN NOW 3 WEEKS LATER LAMP GONE AGAIN
ReplyDeletemake sure you put the specified bulb in your tv then you must reset lamp hours.
DeleteWe bought Samsung DLP Model HL72A650C1fza in April 2008.For the past year, we have been seeing issues. We replaced bulb in Oct 2012 .The TV tuns on and off automatically and is no longer working.Called Samsung team and they say my model is not covered as part of settlement.Repair estimate is close to $600.Piece of junk in the living room now and I need to find a way to dispose it.
ReplyDeleteWe bough a samsung DLP 1080p model HLT5076SX/XAA in 2007 and it has whites dots all over it .
ReplyDeleteIn the past we had the bulb replaced in 2008 also the sound is not good it's cracks when u turn it up
Is my tv covered in the recall
My Samsung TV, model LN-T3242H was manufactured in Mexico in 2008, distributed in Ontario, Canada, and purchased at WalMart in Jan., 2011. It, too, has clicking and on/off problem which began ab. a month ago ! (Thank you Bill Clinton and NAFTA !) Their chat people told me to get it fixed !
ReplyDeleteAnonymous in CA
HOORAY ! I've got some info that may help ALL of you not yet "accepted" into the results of the class action lawsuit. Found the settlement itself online with the phone number of the "Class Counsel." It is: 505 - 235 - 1560. Spoke to "Jennifer" who referred me to the samsung office which is implementing the lawsuit victory ! THAT number is: 888 - 899 - 7602. The recording lists the "problems" covered by the lawsuit. For example: cycling on and off like mine. Then the recordin listed the type of TV (LCD, etc.) involved. After you punch in the number that corresonds to your type (mine is LCD which was number one), a list of code prefixes are read off. Mine is "LNT" which was the lst one on the list! Then the recording says to push one if your code prefix is listed. I did and waited for a human being ! Shortly, I got one. SHE wanted the serial number. I got it wrong the first few times she tried to input. Finally, I realized that the type font on the serial number (on the back of the TV) was DIFFERENT than the rest of the label. Therefore what I thought was an eight was really a SIX. What I thought was a nine was really EIGHT. Beware. Needed to use a lamp AND a strong flashlight to figure this out. She sd OK, you're covered. She is e-mailing a referral to a local TV repair that does samsung. She sd there will be NO CHARGE. Stay tuned. I'll let you all know if successful but I strongly suggest you call those numbers NOW. (Incidentally, the local TV repair shop name was given to me by samsung over the week-end to seek repair. THEY mentiond the recall/lawsuit or I would never have known ! Thank God. Best wishes to all of you. From a friend in Los Angeles.
ReplyDeletei have brand new 2013 led 40 inch samsung, second one , blinking white lights in left corner, done bring it back for different brand , boo boo samsung
ReplyDeleteCould you supply some information on the white dot problem we're having with our Samsung DLP TV? Our The model number is HL-S6187W and it was purchased in 2007; our warranty has expired. When I initially called Samsung, I was told our DMD chip could be replaced free of charge, but when I scheduled the repair, the repair man said the serial number I read to him was NOT covered by the recall, and we'd have to pay. I decided not to have the repair done but since then, the dots have wildly multiplied. Also, I now think I may have garbled the serial number since it was so hard to read. My main questions: can we determine if we qualify for the recall based off the model number alone? Can I get any guidance as to how the serial number should start (a B versus an 8, for instance)? Thanks...
ReplyDeleteI called hot line today. About a month ago small white dots began appearing on the left side of my screen. They "reproduced" until entire screen was covered. Customer service rep very polite. Will have service tech call to set up appt for service. Problem with the white spots has been a DMD chip. If that is the problem they will repair. If not, they will give an estimate for repair of whatever is wrong and I am responsible for the trip charge. We will see how this works out! My model # Is HL-T56765X/XAA, 56 in. DLP.
ReplyDeletehello i have 61" dlp tv that start having issue with the white dots in the screen wondering if anyone know where i can call to see if samsung can help me
ReplyDeleteyou need a DLP chip and Y-tube will show you how to replace it. They price in the range from $149 $439.
Deleteeric carter
I have model number HL72A650C1F, serial number AMBF3CKS102141. Mine is also shutting on and off with the three led lights on in the bottom right hand corner of the TV. Am I covered and if so what should I do? Thanks for the help.
ReplyDeleteI have model # HLT6176SXXAA. called Samsung about white few dots appearing on the left side screen.
ReplyDeleteCustomer service is sending a local technician to replace DMD chip. Tech service should be free.
Will let you know in the next few days.
hello i have a hlt 5055WX/XAA,that keeps turning off on its own...dont know why...but seems to do it more frequently now...have to wait about a couple minutes for it to turn back on plz help
ReplyDeleteYikes!! I've read all the comments and I'm not feeling like this is going to be easy:( Bought a HLT5076S 1080P DLP on 11.23.07 Had a 5 yr warranty (which I Paid $400.00 for the warranty) and guess when the white dots began!! yep! started in December with just one or two and now in april so many I can't count. Does anyone have any suggestions besides NEVER buying another SAMSUNG product ever again!!
ReplyDeleteHad to Post! called Samsung 04.10.13 @1-800-726-7864 told them my problem gave them my model code# and serial # They said it would be covered by recall!! a service company called within hours and set up appointment for today . They were here right on time took about an hour and the TV is working GREAT!! NO White Dots. Thank You Samsung for standing behind your product!!
DeleteI have an LCD Samsung Model LN52A75OR1FXZA. Crackling noise will not power on same defect as decribed in class action suit. Called samsung they told me that although the model # is included in law suit and eligible for coverage for repair the serial number is not on their list. where can I obtain a list of eligible serial numbers. my serial # on my samsung is ALB73CFS204471V
ReplyDelete